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Refund Policy

Vintage and Vamp will provide a refund or exchange, (whichever the customer prefers), on any item that is shown to be defective through no fault of the purchaser.
Whilst care is taken to ensure all products ordered are shipped without faults this is no guarantee on behalf of the manufacturer.
Every item that is purchased from Vintage and Vamp is quality checked and photographed prior to shipping. A record of the quality standard of each item is stored electronically and can be provided upon reasonable request.
Items that are to be returned for exchange or refund are at the expense of the purchaser.
Refunds or exchange will be given for products where the incorrect size has been ordered or for change of mind within 7 days and once the garment has been received and quality checked by Vintage and Vamp. Every purchaser is offered a “garment measure” prior to completion of the sale. Records of the measurements provided by you and compared against the actual garment are recorded.

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